{"id":119,"date":"2026-10-18T06:18:51","date_gmt":"2026-10-18T06:18:51","guid":{"rendered":"https:\/\/herjewels.in\/?page_id=119"},"modified":"2026-10-24T15:04:36","modified_gmt":"2026-10-24T15:04:36","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/herjewels.in\/?page_id=119","title":{"rendered":"Delivery Returns"},"content":{"rendered":"\t\t
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SHOPPING INFORMATION<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping, Delivery & Returns Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAt Her Jewels, we are dedicated to providing a transparent, smooth, and dependable shopping experience. Below are the complete guidelines regarding our domestic shipping, delivery times, and 7-day returns policy.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Domestic Shipping & Delivery Timelines<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe ship all orders directly from our Mumbai fulfillment center across India using reputed express logistics partners (including Delhivery, BlueDart, and DTDC).

\u2022 Order Processing:<\/strong> Orders are verified, quality-checked, and packaged within 24 to 48 hours of placement.
\u2022 Metro Cities:<\/strong> Delivery takes 3 to 4 business days in major metros (Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad).
\u2022 Rest of India:<\/strong> Delivery typically takes 4 to 6 business days depending on destination PIN code.
\u2022 Order Tracking:<\/strong> As soon as your order is dispatched, a real-time tracking link is shared with you via SMS, WhatsApp, and email.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2. Shipping Rates & Cash on Delivery (COD)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Free Shipping:<\/strong> All orders of \u20b9499 and above qualify for 100% Free Express Delivery across India.
\u2022 Standard Shipping Fee:<\/strong> For orders below \u20b9499, a nominal flat shipping fee of \u20b960 is applied at checkout.
\u2022 Cash on Delivery (COD):<\/strong> COD is available on all serviceable PIN codes throughout India. You can pay cash or scan the courier partner’s UPI QR code upon arrival at your doorstep.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3. 7-Day Hassle-Free Returns & Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe want you to love your Her Jewels pieces. If your jewellery arrives damaged, defective, or is not what you ordered, you can request an exchange or return within 7 days of delivery<\/strong>.

\u2022 Eligibility:<\/strong> Items must be unworn, undamaged, with original tags intact, and in the original Her Jewels luxury packaging.
\u2022 Doorstep Reverse Pickup:<\/strong> Our team will arrange a courier pickup right from your delivery address at no extra cost to you.
\u2022 How to Request:<\/strong> Simply email us at connect@herjewels.in<\/a> or message us on WhatsApp at +91 63903 01329<\/a> with your Order ID and photos of the piece.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4. Refund Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOnce your returned package reaches our warehouse and undergoes standard quality inspection (within 24 hours of arrival):

\u2022 Prepaid Orders:<\/strong> Refund is initiated immediately back to your original source (UPI, Credit\/Debit Card, NetBanking) and reflects within 3 to 5 banking days.
\u2022 Cash on Delivery (COD) Orders:<\/strong> Our customer support will contact you to transfer the full refund directly to your Bank Account via NEFT\/IMPS or your registered UPI ID within 48 hours.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Her Jewels Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-119","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/herjewels.in\/index.php?rest_route=\/wp\/v2\/pages\/119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herjewels.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herjewels.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herjewels.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herjewels.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=119"}],"version-history":[{"count":1,"href":"https:\/\/herjewels.in\/index.php?rest_route=\/wp\/v2\/pages\/119\/revisions"}],"predecessor-version":[{"id":126,"href":"https:\/\/herjewels.in\/index.php?rest_route=\/wp\/v2\/pages\/119\/revisions\/126"}],"wp:attachment":[{"href":"https:\/\/herjewels.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}