LEGAL & DATA PROTECTION
Privacy Policy
Last updated: 24 October 2026.
Her Jewels Lifestyle Private Limited (“Her Jewels”, “we”, “our”, or “us”) respects your personal privacy. This Privacy Policy details how we collect, use, and protect your information in full accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act of India.
Her Jewels Lifestyle Private Limited (“Her Jewels”, “we”, “our”, or “us”) respects your personal privacy. This Privacy Policy details how we collect, use, and protect your information in full accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act of India.
1. Information We Collect
When you visit or place an order on herjewels.in, we may collect the following information:
• Customer Details: Name, delivery address, phone number, and email address required to process and ship your orders.
• Order History: Information regarding the products you browse, add to your bag, or purchase.
• Device & Browsing Data: IP address, browser type, and cookies used to maintain your shopping bag session and ensure website security.
• Customer Details: Name, delivery address, phone number, and email address required to process and ship your orders.
• Order History: Information regarding the products you browse, add to your bag, or purchase.
• Device & Browsing Data: IP address, browser type, and cookies used to maintain your shopping bag session and ensure website security.
2. How We Use Your Information
We use your personal data strictly for legitimate business and fulfillment purposes:
• To process, dispatch, and deliver your jewellery orders.
• To send automated order confirmations, dispatch notices, and tracking updates via WhatsApp, SMS, and email.
• To provide responsive customer support and handle returns or replacements.
• To detect, investigate, and prevent fraudulent orders or unauthorized transactions.
• To process, dispatch, and deliver your jewellery orders.
• To send automated order confirmations, dispatch notices, and tracking updates via WhatsApp, SMS, and email.
• To provide responsive customer support and handle returns or replacements.
• To detect, investigate, and prevent fraudulent orders or unauthorized transactions.
3. Payment Security & Data Sharing
• Zero Payment Storage: We do NOT store payment card credentials, CVVs, or NetBanking passwords on our servers. All digital transactions are protected via industry-standard 256-bit SSL encryption.
• No Data Selling: We never sell, rent, trade, or monetize your personal information to any third party.
• Trusted Service Providers: Your contact and delivery address are shared solely with authorized courier logistics partners (e.g. Delhivery, BlueDart) to fulfill order delivery.
• No Data Selling: We never sell, rent, trade, or monetize your personal information to any third party.
• Trusted Service Providers: Your contact and delivery address are shared solely with authorized courier logistics partners (e.g. Delhivery, BlueDart) to fulfill order delivery.
4. Cookies and Session Storage
Our website utilizes essential functional cookies necessary for WooCommerce cart persistence, user session authentication, and smooth navigation. You can manage cookie settings in your browser at any time.
5. Grievance Officer & Contact Information
If you have any questions, concerns, or requests regarding your personal data or wish to have your details removed from our records, please reach out to our Grievance Officer:
Grievance Officer: Her Jewels Compliance Desk
Entity: Her Jewels Lifestyle Private Limited
Address: Suite 402, Signature Tower, Linking Road, Bandra West, Mumbai, Maharashtra 400050, India
Email: connect@herjewels.in
Phone: +91 63903 01329
Grievance Officer: Her Jewels Compliance Desk
Entity: Her Jewels Lifestyle Private Limited
Address: Suite 402, Signature Tower, Linking Road, Bandra West, Mumbai, Maharashtra 400050, India
Email: connect@herjewels.in
Phone: +91 63903 01329